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I'M RUNNING LATE FOR MY SESSION. WHAT IS YOUR POLICY?
If you are running more than 5 minutes late, please note we may not be able to start over for you. We often have a waitlist and people are eager to take your seat! Thank you for understanding. You might be able to reschedule your appointment, or schedule a time to get caught up for an additional fee.
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RESCHEDULING, CANCELLATIONS AND REFUNDS.
To reschedule, please send an email to ethotera@gmail.com. If you booked for more than one person, you must reschedule them also! For cancellations, we need at least 48 hours notice in order for you to get a refund. Absolutely no refunds for no-shows and late cancellations. Thank you so much for understanding.
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